Reviews

From 39 reviews
Dennis Hansen

Jose, is a good man. He is always welcome, at my house.

via Facebook
Michael Tokarczyk

Suter came out to check the AC unit on the very day that I received a reminder card from them. Now that is service!!

via Google
Ronald H

All went well. the young technition was proficient knowledgable. Work was completed promptly. I RECOMMEND Suter. THANKS TO YOUNG MAN WHO DID THE WORK

Linda Cron

Polite, efficient, friendly, informative, and prompt.

Response from business owner

Thanks so much! We appreciate the review!

via Google
James Ruhland

Very courteous and did a great job checking everything out. Also was here on time.

via Facebook
KEITH & CONNIE SHELLHAMMER

You Guys are great. Thanks for the good service

Melinda Brienzo

Jose is the best! He is so polite and very knowledgeable!

Response from business owner

We think he's great, too! Thanks for the review!

via Google
Stephanie Carter

Awesome service! Each time we have called it's been after hours and they got one of their service techs out and got our units running and got a new unit installed. We also have their maintenance program so are units are checked on regularlyโ€ฆ

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via Facebook
Michael Davis

They honest and upfront about all the cost even told me what I could do myself to save money.

Response from business owner

Honest and upfront are EXACTLY what we're going for! While we aren't surprised (we know we have amazing employees), it's really great to hear. We look forward to continually earning your business. Thanks for the review!

via Google
Cynthia Weber

We have used CWSuter for over 15 years. No complaints. They do a super job with the twice-yearly systems check-ups. We had to replace our furnace a couple years ago-great service right at Christmas.

Response from business owner

Thanks so much, Cynthia! We're glad we've earned your business – and plan to continue earning your business for years to come!

via Google
Kathi Simenson

Jeff, Vonda, Mitch and Ross were amazing to work with. They came out, checked our a.c. unit and had a new a.c. and furnace installed, all within 3 days. Extremely professional and polite!! All around great and prompt service! A big thank โ€ฆ

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via Facebook
Mindy Pence

great staff/crew.... when ya need service majority of time someone is on there way to you within hr.. sometimes right away.. kind great people!

via Facebook
Mindy Pence

great staff/crew.... when ya need service majority of time someone is on there way to you within hr.. sometimes right away.. kind great people!

via Facebook
Kathi Simenson

Jeff, Vonda, Mitch, and Ross were amazing to work with. Very professional and extremely polite. I would recommend CW Suter!!

Response from business owner

That's wonderful to hear! Thanks for your business, Kathi!

via Google
Jacqueline B

Was very impressed with all aspects of your business. Thanks to Amy in the service department for getting us an appointment on the same day as our call. A big thank you to Brandon, our service tech for explaining everything to us as what heโ€ฆ

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MARK & MICHELLE HAHN

Went well. Efficient service call. Thanks.

Erin Jefferis

Ricardo did a great job! Very friendly and professional!

Response from business owner

Wonderful! We'll definitely pass along this praise to Ricardo. ๐Ÿ˜Š Thanks for taking the time to leave us a review!

via Google
Brion Hase

CW Suter doesn't have the cheapest rates in town, but you end up paying less because they are up front and clear with the costs, they do solid work, they stick to their schedules, and they don't have all the hidden and confusing fees which โ€ฆ

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Response from business owner

๐Ÿ‘๐Ÿ‘๐Ÿ‘

via Google
Athena S

AC inspection re yearly maintenance program and technician Gene appointment went well. Very satisfied with the service.

BILL & MONICA BURROWS

Went well; Jeff is Pro. Thanks!

MARTA & DAVID PATEE

Jeff always does a good job for me

Betty M

Service went well.

He was very polite.

If I had any questions ; he answered them .

Thank you !

Rick Mullin

Fast, first rate service. The technicians they send out are excellent.

Response from business owner

Thanks for the great review, Rick. We truly appreciate your business!

via Google
Amy Payne

Wouldnโ€™t call anyone else for our heating and cooling! Wish we would have started with them initially! They have fixed problems that the previous company created! They have gone above and beyond for us! We love Aaron one of their service โ€ฆ

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Response from business owner

Amy, wow! What a wonderful thing for all of us to hear.

Thanks for being our customer, and for taking the time to let us know how great Aaron is. (We agree, btw. He's SUPER! ๐Ÿ‘)

via Google
Bev Hurni

Thank you for your prompt service!

Response from business owner

You are quite welcome. Thank you for your business!

via Facebook
Kathy J

Service was good. Very happy with the way everything went. Thanks...

Frank Sargent

They showed up on time and were polite and efficient. No overselling either. Thanks!

Response from business owner

Efficient and polite – two of our favorite compliments! Thanks for the review!

via Google
Steve F

The guys got to the bottom of the problem and had to order the part. Appreciate their hard work and efforts to get this resolved.

Hil W

Found a small problem and fixed it at $150, before the summer came and I would have had to come up with $1000! Thankful for our spring system check up.

Response from business owner

That's wonderful to hear! Like Granny always said, "Prevention is the best medicine" ๐Ÿ™‚

Thanks for the feedback!

via Google
Dale A

We felt the service was excellent . The service men were nice and did a good job. Thanks again for the fast service.

Robin Lynn Maupin Monckton

I was really happy with the great customer service I received!

Response from business owner

We're happy to hear you're happy! ๐Ÿ˜ƒ Thanks for the recommendation, Robin!

via Facebook
Riaja Schubauer

We thought our furnace gave out, gave CW a call & they were able to come out to Moville a few hours later. Got us up & running again so quickly! We REALLY appreciated the fast response!!

Response from business owner

We're glad we were able to help ๐Ÿ˜Š

Thanks for being our customer!

via Facebook
Maureen Baxter

The men did a fantastic job and were very courteous and professional. They wore booties into the house, impressed with their concern for our house floors. We would definitely recommend them.

Response from business owner

We're so glad you are pleased with our service, and with our technicians. Thanks for the review!

via Google
Pam Arnold

My pilot light had gone out on my heater. My boyfriend couldn't remember how to light it.

I called my son in Sgt. Bluff to come help mom out.

Pilot light. We let it run 2 cycles before putting heater back together. We left for several hoursโ€ฆ

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Response from business owner

You're quite welcome, Pam! Thanks for being our customer!

via Google
Caryl Dunne

Great job. Very nice guy and gave good information.๐Ÿ˜Œ๐Ÿ˜Œ๐Ÿ˜Œ๐Ÿ˜Œ

Response from business owner

Thanks, Caryl!

via Facebook
Samantha Gray

Really friendly people who totally know their business. Fast appointment times and competitive pricing.

via Google
Nicholas Prine

GREAT COMPANY!!! FRIENDLY SERVICE. LOVE WORKING FOR THEM

via Google
Ryan Gray

Extremely impressed with Suter. Sales staff didn't try to sell us something we didn't need. In fact, quite the opposite: I inquired as to replacing some ducting, and he pointed out that it didn't need to be replaced, just a small repair jobโ€ฆ

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Response from business owner

Thank you, Ryan! We're happy we've earned your business!

Our goal is to make our customers' lives easier, healthier, and greener: something we believe can be done without breaking the bank! We're very proud of our SuterHeroes, and truly appreciate your taking the time to leave your feedback. We look forward to keeping your home and family comfortable for years to come!

via Google
Rolf Karlstad

Fantastic service. Have found my new HVAC services company. Thank you!

Response from business owner

Thank you Rolf, we're glad you found us!

via Facebook
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