Experienced Service Technician

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Experienced Service Technician

Written by

  • HVAC
  • Job Opening
  • We are not currently taking new applicants for this position.

    Please take a look at the career opportunities available with CW Suter

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    Number of positions to be filled: 2 +

    General Purpose of this Position:

    To analyze, diagnose, and resolve customer problems in a courteous, professional, and timely manner with high degree of accuracy and precision.

    Summary of Responsibilities & Skills:

    • Ability to interpret, diagnose, and resolve customer problems on systems including but not limited to heat pumps, air conditioners, compressors, furnaces, and hydronics with minimal assistance or supervision.
    • Spot potential problems to prevent mechanical failures and callbacks.
    • Practice excellent customer relation skills.
    • Attend service training classes to upgrade technical capabilities; strong desire to continually improve your professional expertise.
    • Ability to educate customers on products and services offered by CW Suter including replacement systems and preventative maintenance agreements.
    • Ability to educate customers on the benefits of high efficiency systems.
    • Must have a good understanding of Indoor Air Quality issues and to be able to use Indoor Air Quality Monitor and interpret results while educating customers on the issues and solutions.
    • Ability to complete proper forms and paperwork in a neat, timely, and accurate manner.
    • Must always display a clean, professional image in all areas, including personal appearance as well as organization and cleanliness of the company vehicle.
    • Responsible for replenishing van inventory and accurately recording items used.
    • Responsible for keeping van’s exterior cleaned and mechanically maintained.
    • Maintain an excellent driving record.
    • Must be able to withstand heights and small, enclosed spaces.

    Minimum requirement for Education and Experience:

    Vocational/Technical School

    Specific job experience needed:

    Minimum 1 year of Technical Schooling/1-3 years field experience.

    Physical Demands and Working Conditions:

    Constantly (5-8 hours/shift)

    Eye/Hand/Foot coordination & hearing

    Frequently (2-5 hours/shift)

    Standing, walking, carrying, kneeling, repetitive motion, reaching, grasping, handling, climbing, & extreme heat and cold conditions

    Occasionally (Up to 2 hours/shift)

    Sitting, lifting, pushing, pulling, crouching, crawling, & stooping

    Comments/other information important for the position

    • Availability to work nights and weekends. Valid driver’s license, clean driving record, reliable, & responsible.

    Written by

  • HVAC
  • Job Opening