Derrick Colyer

HVAC Service Technician

SuterHero Spotlight
An up-close look at the employees dedicated to keeping you comfortable

Derrick Colyer

HVAC Service Technician

Written by

  • HVAC Experts
  • SuterHero
  • Derrick Colyer: Fun Facts

    Hometown: 

    Sergeant Bluff, Iowa

    What’s your family like?

    I have a gorgeous wife, Trista, and six children. Four sons: Eli is 13, Aemon is 10, Dasher is 6, and Liam is 2; and two daughters: Shaya is 10, and Bryah is 9. 🙂 I am a lucky man.

    What do you do in your spare time?

    I like bicycling, bowling, shooting, and volleyball… I am a member of the Red Horse Running Club, and I am also a member of the Iowa Army National Guard unit here in Sioux City.

    Do you have a personal mantra or motto? 

    “It costs nothing to be loyal, honest, and true.”

    Do you have a personal hero? 

    I have many personal heroes – too many to list individually. It’s the people around me who are very driven; they inspires me to keep pushing to make things better in my life – for me and, more importantly, for my family.

    Favorite Movie?

    Pretty much any movie directed by Joel and Ethan Coen, Wes Anderson, or J.J. Abrams

    Favorite Candy? 

    TWIN BINGS!

    Favorite Band or Musician?

    The Offspring, The Avett Brothers, Alkaline Trio, Less than Jake, and They Might Be Giants…to name a few.

    If your best friend had to describe you in 3 words, what would those 3 words be?

    Friendly. Capable. Loyal.

    How would you describe yourself in 3 words?

    Determined, hard-working, and honest.

    If you could choose to have any superpower, what would it be?

    Super speed would be nice – sometimes there just aren’t enough hours in a day.

    Personal Causes & Community Involvement

    Are you involved in any community organizations? Do you have any personal causes?

    In conjunction with the Iowa Army National Guard, I participate in veteran support activities to help those in need.

    What do you think drives you to be a part of that?

    There’s something about being a part of something bigger than myself, about helping my fellow human. I find it personally satisfying.



    Professional Q&A

    Explain your role at CW Suter Services:

    I am a Residential Service Technician. It’s my job to diagnose and repair issues with all HVAC equipment: heat pumps, air conditioners, compressors, furnaces…any of that. I started at Suter 5 years ago, and also spent some time on the Preventative Maintenance Team. So, I’ve worked on both sides of HVAC service: Preventing problems and solving problems. I have a pretty healthy perspective on what goes into keeping each system healthy and efficient.

    What would you say is the hardest part of your day?

    The last 30 mins or so: making sure I’m at a good stopping point or wrapping up the job on time can be rough.

    What is the most fun part of your day?

    Coming in and finding out where I’m going to work each day. This job is full of new challenges and I work in a different location everyday.

    What are you most proud of in your Suter career?

    Once I saved a customer the cost of replacing their furnace. A different local HVAC outfit had told the customer they had a bad heat exchanger and they had to replace the furnace. Obviously, that’s an upsetting bit of news for any homeowner, and this one happened to have a neighbor who suggested they call Suter for a second opinion…so they did, and I was dispatched to take a look at their situation. Using the proper tools and equipment, I was able to diagnose the REAL issue, and determine that their furnace was in great shape. As that homeowner put it, I “saved them from being duped” by the other guy. And, yes, I have a personal set of values that include being honest, but it’s even bigger than that. Integrity is part of working at Suter – it’s part of the culture here. It’s nice to know that I work for a place that encourages us to always be honest, always put the customer first, instead of selling them things they don’t need.

     

    Written by

  • HVAC Experts
  • SuterHero
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