[I am] extremely impressed with Suter. Sales staff didn't try to sell us something we didn't need. In fact, quite the opposite: I inquired as to replacing some ducting, and he pointed out that it didn't need to be replaced, just a small repair job, which the technician ended up doing for free. Installation was quick and the technicians are incredibly knowledgeable, personable, and when we asked questions, they went above and beyond in making sure we understood what they were doing and why. When they were finished, they left my home as clean as when they found it. Scheduling was a breeze, thanks to the people in the office (incredibly friendly, well-informed group). All of the warranty and rebate paperwork was taken care of by Suter - we didn't have to do a thing. It's refreshing to see a company who clearly values internal communication: each individual department works to support eachother, which is a major benefit to me, as a customer.
Testimony posted via Google Business ReviewsRyan G.
What a great company! It's very rare to find service like this anymore. The guys were very professional,friendly, and clean. Glad I found you! Kathy A. via Facebook
Jeff is so efficient and polite--he's such a great guy!
Listen to our customer, Mary, on her experience with a our heroic HVAC expert, Jeff:Mary Koster
He got the job done and it's working great! Jose was very professional.
Listen to our customer, Joanne, on her experience with a CLEAN FURNACE and our ROCKSTAR HVAC expert, Jose:Joanne P.
I just had one of your techs, Vern, come service my furnace -- check it for the wintertime -- and he is EXCELLENT!
Listen to our customer, Roberta, on her winter furnace check up and our ROCKSTAR technician, Vern:Roberta T. of Sioux City
To whom it may concern: I would like this to go to Brennen’s supervisor. He was here Saturday in a very timely manner. What a nice young man. He is friendly and polite in this day and age. I called about 8am and I received a call back at 9am saying he had a call to finish up on and he would call when he was leaving that job to come to my house and he did. He came in, looked at the situation, told me what the problem was, showed me the part that needed to be replaced and he did a great job. Thanks a lot for your timely service, that means a lot! Thanks a million. You’re a great guy and you did a great job. Blessings. Anonymous
Fantastic service! Have found my new HVAC services company: Customer service is what it's all about, and you guys nailed it. It also helps that the issue was immediately diagnosed and corrected, meaning my house is now cool and dry! Rolf Karlstad
I called at 7:30 and reached someone about my cold house, and told them I have a day care here, and really need heat. 90 minutes later, the service tech, Aaron, has been here, replaced the part, and left, and the kids are toasty warm. Thanks for excellent service, CW Suter! Janelle Scoville
Recently, Sioux Honey asked CW Suter to design and fabricate some new hoods for our melting tanks. I appreciated the time and effort that Steve McArthur and his crew put into this project. He was very meticulous in his attention to detail and very professional. I would like to thank Steve and his crew for the outstanding work they did on this project. We are very pleased with the new hoods. Dennis K., Plant Manager at Sioux Honey Association
My pool unit was not working and after having someone come out two times and numerous dollars spent it still wouldn’t work properly. Suter sent Aaron over and he replaced and cleaned all the electrical connections. I have now been able to use the pool three or four times and the unit has not acted up again! I am grateful to Aaron for the good work he did. David P.
Brennen came over and took care of the problem with the water leak. He was very professional and pleasant to deal with it. I appreciated the service that Suter has provided. Angie V.
Just want you to know what a great job Brennen did yesterday. He’s a great guy! Courteous, took the time to explain what he was doing and what was wrong. He even drove back to Sioux City to get the part he needed to get the heat going. It is much appreciated! Don